Casework Success Stories
If you need help with veteran’s benefits, Medicare, Social Security benefits, passports, immigration services, the IRS, student loans, mail service or any other issues with federal agencies, Congressman Allred’s office is here to help.
For more information on available services, please call (972) 972-7949.
Megan was planning to move to Japan with her family for work. In early October, Megan submitted her passport application, and confirmed with the passport agency that it was received. However, after a month, her application had still not been processed.
Michelle was excited to take a trip with her family to Mexico. In October, Michelle applied for a passport renewal, but due to delays caused by COVID-19, Michelle learned that her passport may not be renewed in time.
Earlier this year, Robert applied to receive Medicare benefits through the Social Security Administration (SSA). Unfortunately, Robert had not heard back from SSA for several months regarding his application. Confused and frustrated, Robert turned to Rep. Allred for help.
Kelly moved to Canada and had to mail her 2019 tax return to the Internal Revenue Service (IRS). She mailed her return earlier this year, but by August, she hadn’t received confirmation that the IRS had received her return, and she had not yet received her refund.
After getting married, Jocelyn needed a new passport to reflect her name change. She submitted her application for a new passport with her new last name, and received notification that it had been received on August 31.
Donald expected to receive his Economic Impact Payment (EIP) in the spring like many North Texans who qualified for the stimulus payment. But when August came and it never arrived, Donald grew anxious. He needed the money after facing financial hardship due to the COVID-19 pandemic.
Zed, ready to join the workforce, applied for a work permit with United States Citizenship and Immigration Services in May. But with the request still pending, he applied for an expedited request. Unfortunately, the request was denied and Zed felt hopeless in getting in contact with USCIS.
Emmanuel is an independent contractor and 18-wheeler truck driver from Wylie. Like many North Texans, Emmanuel was experiencing increased financial hardships amid the ongoing pandemic and applied for an Economic Injury Disaster Loan (EIDL) through the Small Business Administration (SBA).
Amanda was excited to attend her best friend’s wedding in Mexico, where she was also the Maid of Honor. In September, Amanda submitted the required documents to renew her passport but, due to delays caused by COVID-19, Amanda learned that it may take two months before she would receive her new passport.
Facing a mental health crisis, Joy was desperate to get her husband, who was living in Honduras, into the United States to assist her. But her husband’s case was stuck with United States Citizenship and Immigration Services (USCIS) with no movement being made.