Casework Success Stories

Rep. Allred visiting the Carver Senior Center in Garland

A note from Congressman Allred:

One of the most important parts of my job as your representative is helping North Texans resolve their issues with federal agencies. Navigating federal bureaucracies can be difficult, but my team and I are here to offer assistance. Whether you need help getting your tax refund, assistance in contacting the Department of Veterans Affairs, or help in obtaining your Social Security benefits, I am here to help cut red tape and make sure you get the answers you deserve. 

Below are several casework success stories from North Texans who got the assistance they needed from my office. Take a look through them, and if you need help with a federal agency, call my office at 972-972-7949 or visit my federal agency help page at


Congressman Colin Z. Allred (TX-32) 


June 3, 2019 Casework Success Stories

Julie is a social worker from Garland who worked at nonprofit organizations for over a decade. During this time, she stayed up to date with her student loan payments in order to qualify for the Public Service Loan Forgiveness program.

May 15, 2019 Casework Success Stories

After 16 years of working in the field, Evan was excited to open his own distillery in the city of Richardson. As a Richardson resident with two children attending Richardson ISD schools, he looked forward to the prospect of contributing to the community he loved. 

April 10, 2019 Casework Success Stories

Tommy, a Garland native, hurt his back on the job while working for the U.S. Postal Service. His pain was so severe that he needed surgery to implant a device that would control it. As he waited for months to have his surgery approved by the U.S. Dept. of Labor, Tommy’s quality of life decreased rapidly.

April 5, 2019 Casework Success Stories

When Richardson resident David turned 65, he signed up for Medicare Part B coverage. Having medical coverage is extremely important to David’s health because he is currently dealing with several ailments, including diabetes and a recent heart attack.

April 5, 2019 Casework Success Stories

Ahmad served seven years as a translator for the U.S. Army in Afghanistan. In 2016, he moved to the United States with his wife and his children, in pursuit of his American Dream.

March 13, 2019 Casework Success Stories

Barbara is a high school guidance counselor in Richardson, and has been serving her community for decades. When she filed her tax return this year, she hoped to get a tax refund back to help pay medical bills. Unfortunately, the refund was taking longer than expected and she wasn’t sure why.