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Casework Success Stories

A note from Congressman Allred:

One of the most important parts of my job as your representative is helping North Texans resolve their issues with federal agencies. Navigating federal bureaucracies can be difficult, but my team and I are here to offer assistance. Whether you need help getting your tax refund, assistance in contacting the Department of Veterans Affairs, or help in obtaining your Social Security benefits, I am here to help cut red tape and make sure you get the answers you deserve.

Below are several casework success stories from North Texans who got the assistance they needed from my office. Take a look through them, and if you need help with a federal agency, call my office at 972-972-7949 or visit my federal agency help page.

Sincerely,

Congressman Colin Z. Allred (TX-32)

Success Casework

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November 30, 2023
Casework Success Stories

Cemalettin from Dallas applied for retirement benefits and received a denial letter saying that she did not work the 40 quarters needed to receive her benefits. Upon checking her Social Security account, Cemalettin confirmed that she did meet the qualifications for retirement benefits. 

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November 15, 2023
Casework Success Stories

Nannette from Carrollton’s late husband served in the United States Marine Corps for seven years. When Nannette requested his complete military record from Veterans' Service Records, she only received a small portion of his files. Nannette tried to appeal her case, but never received a response. 

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November 5, 2023
Casework Success Stories

Yadira from Carrollton was denied the Social Security Administration’s Supplemental Security Income after a year of waiting on her results. She needed this supplemental income to apply for Medicaid to treat her serious medical conditions.

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October 15, 2023
Casework Success Stories

Deshayla from Dallas was waiting on her tax refunds when she received a 60-day review period letter. This was a surprise to Deshayla, as she had already verified her ID and properly filled out her paperwork. With two young daughters, Deshayla could not afford this delay so she contacted Rep. Allred for help.

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September 15, 2023
Casework Success Stories

Thomas from Garland was facing a three-month delay in his Social Security verification, which was preventing him from being eligible to enroll in Medicare Part B. Thomas contacted Rep. Allred for assistance.

Soon after Rep. Allred filed an inquiry with the Social Security Administration, Thomas’s issue was resolved and he successfully enrolled in Medicare Part B.

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August 31, 2023
Casework Success Stories

David from Richardson faced months of uncertainty waiting for his wife’s visa to be approved. After U.S. Citizenship and Immigration Services (USCIS) went beyond its projected deadline for completion of the case, David contacted Rep. Allred for assistance.  

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August 13, 2023
Casework Success Stories

Ashlen from Richardson had her tax refunds withheld for months due to a system error that falsely showed that she owed money, causing two of the tax refunds Ashlen was owed to be withheld. 

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Kathryn from Richardson relies on Social Security and Medicare in her day-to-day life. Kathryn accidentally submitted a double payment of her Medicare premium for the first quarter of 2023. She requested a review to receive her overpayment but was told they did not know when it would be processed.

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Bonnie is a hard-working small business owner in Dallas. When she ran into issues with the Internal Revenue Service (IRS) regarding some missing information, Bonnie paid a balance she had due to the IRS even though the money owed was incorrect.

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Mark from Dallas was having issues receiving his United States Marine Corps Reserve Retirement Benefits. When Rep. Allred learned of the issue Mark was facing, he filed an inquiry with the Department of the Navy.